HIer ist die Antwort auf die Anfrage
Please allow us to try and answer your questions:
a) could you please point me to the EULA for the new Sphere-membership, ty!
-Thanks for pointing this out, we need to make this easier for you to access and download from your PreSonus Sphere dashboard, we are updating this now and it will be available for download within PreSonus Sphere ASAP
Right of the bat I was also wondering about this...
Customer purchases a Sphere-membership on top of an already existing regular Studio 4 license.
Start of membership: 1 Dec 2020.
After 24 months customer cancels membership.
In that time 4 upgrades have been delivered to the customer plus various sample libs.
b) Will these upgrades remain with the customer beyond the cancellation date?
-No, once the PreSonus Sphere membership is cancelled you do not have access to the software, including the sample libraries.
c) If not, what will happen to projects which were created during the membership time?
-You lose access to the software but not your files/projects, your files are still yours. They will exist on your computer harddrive or where you saved them. Any files that you backed up in the PreSonus Sphere cloud storage needs to be removed prior to cancelling. But your projects and files are still yours.
c2) Those will be based on instruments, samples libs or the latest upgrades and potentially rendered
incompatible to the existing Studio 4 version (missing samples / instruments / even changed file formats).
How is Presonus going to remedy this situation?
- Studio One version 5 is not backwards compatible with version 4. You would need to buy Studio One 5 or continue to your PreSonus membership to have all the exact same functionality).
d) If the customer looses the ability to continue working on those projects, would that not be a risky decision to become a Sphere member to begin with?
-Perhaps, and that should certainly be considered before choosing PreSonus Sphere. If you feel you will leave the membership, and also not continue using Studio One 5, and want to revert back to an older version of Studio One that would need to be considered).
e) To sum it up: What rules will Presonus apply to a cancelled membership?
-With PreSonus Sphere you get the bundle of software, plus new software as releases occur, as well as updates and upgrades of all the PreSonus owned software. In addition, you get access to the PreSonus Sphere site where you have collaboration, cloud storage, exclusive training and more. Once you cancel your membership you do not have access to any of this. The files you create are seperate, this you can still save and use after cancellation.
Also die membership sollte man sicher seeeehr gut überlegen. Ist wirklich so, am Ende muss alles bis zur letzten VST und sample library nach kaufen, wenn man raus will. Das ist wahrscheinlich der Trick an der Sache