OLED Retrofit Update
We were blown away by the interest in the OLED screen retrofits and have been hard at work getting them done since the start of November. We're going a little slower than expected - the retrofit is very delicate - but we're getting through them. The queues are long, please don't email us for updates or to ask where your spot in the queue is or question why you haven't heard from us, everything you need to know is here: https://synthstrom.com/product/oled-retrofit-deposit/
Please keep an eye on that as I make updates every so often. You may not have received confirmation of your deposit, don't worry, we have it.
If you are not in a queue yet, we will update that page early February 2023 with details for you. There will be no advantage to being on that early, so please don't crash our site, just visit the page sometime in February for details as most of our queues already extend through to mid-'23
- Canadian Retrofits
We were unexpectedly blown away by the number of orders coming from Canada. To try streamline things a little we've booked out one of the most respected synth repair companies in Canada for a full month in April 2023
. All Canadian based Deluge retrofits in Rounds 1 and 2 will be moved to this, we also have a few more spots avail so are opening up a Canada-only queue now. https://synthstrom.com/product/oled-retrofit-deposit---canada
This is limited, so please order now to lock in a spot. If you miss this and you're in Canada, don't fret, you will still be able to get it done after May, it just might be a little more expensive and take a bit longer - if you miss the above window, check back Feb 1: https://synthstrom.com/product/oled-retrofit-deposit/
We'll email all Canadians already booked in mid-March with a schedule for when you can send yours in. If you can't send yours in in April (away or on holiday etc), you'll still be able to get it done later, but will just be a little more expensive.
- OLED Software update
We'll have a bug-fix update out really soon for all those Delugers with OLEDs, retrofitted and new. It is currently with our alpha testers and will be with our beta testers the first week of January. Being there are no new features and it's simply a bug-fix update, testing should go fairly quickly, if you want to be involved in the testing and get the beta as soon as its out, sign up here: https://forums.synthstrom.com/discussion/3443/how-to-be-involved-in-beta-testing
Once we have a release ready version of the update, you should receive an email from us if you have an OLED, but just incase it goes to spam, keep an eye on this page https://synthstrom.com/product/deluge/#downloads
for 4.1.3 in the OLED downloads
- Retrofit Progress
We don't plan to be adding any other country specific zones at this stage, there are now five zones: UK, EU, Canada, NZ/AUS and Rest of the World - please don't request further additions.
Please be patient and don't hassle/email us - we understand the frustration, especially as people see others share photos and video of their retrofitted Deluges online. This is a huge logistical mission and we're going about it as quickly as we can without sacrificing our ability to look after every other aspect of operating. We know a lot of you, especially in that 'Rest of World' group are anxious. We're working our way through best methods for counties, please be patient, we will
be in touch, and remember to please just check this page every now and then rather than email us with questions: https://synthstrom.com/product/oled-retrofit-deposit/